Privacy policy

Who we are

360Bit Solutions is a technology company registered and operating in India, at 453, Ground Floor, Opp. DDA Flats, Dwarka Sector 26, New Delhi – 110077, India. For anything in this policy, write tocontact@360bitsolutions.com. We are the data controller for the information described below.

What this website collects

The enquiry form

If you send us an enquiry, we collect the four things the form asks for and nothing else:

• Your name: so we can address a reply to a person.
• Your work email address: so we can reply, and to send you an automatic acknowledgement.
• Your company: so we understand the context of the enquiry.
• Your message: whatever you choose to tell us.

We do not ask for a phone number and there is no field for one. We also record the time you submitted the form and your IP address at that moment, used only to stop automated spam submissions and discarded within seven days.

Our legal basis is your consent, which you give by ticking the box on the form. You can withdraw it at any time by emailing us, and we will delete the enquiry.

Analytics

If analytics are enabled on this site, we use a privacy-respecting, cookieless analytics tool that records aggregate page views, referrers and approximate country. It does not set cookies, does not track you across other websites, does not build a profile of you, and does not collect anything that identifies you personally. That is why this site shows you no cookie banner: there is nothing to consent to.

We do not use Google Analytics, advertising pixels, session recording, heatmaps, or any third-party tracking or remarketing script.

Cookies

This website sets no cookies of its own and no advertising or tracking cookies of any kind. The map on our contact page is hosted by OpenStreetMap, and nothing is requested from them unless you press “Show the map”. If you do, their own privacy terms apply to that request. If you never press it, no third party learns that you visited the page.

How long we keep it

We keep enquiries for 24 months from your last contact with us, so we have the history of a conversation if it resumes. After that they are deleted. If an enquiry becomes a client engagement, the contract records are kept for as long as Indian tax and company law requires. Anti-spam data is deleted within seven days.

Who we share it with

We do not sell your information, and we do not share it for anyone else’s marketing. It reaches only:

• Our hosting and email providers, who process the data solely to deliver this website and to transmit the enquiry and acknowledgement emails on our behalf, under contract and under instruction from us.
• Our own team: the founders and the specific colleagues who need to answer your enquiry.

Some of these providers operate outside India. Where that is the case, the transfer is covered by the provider’s standard contractual protections.

Your rights

You can ask us at any time to:

• tell you what we hold about you, and give you a copy;
• correct anything that is wrong;
• delete it;
• stop using it, or withdraw the consent you gave.

Email contact@360bitsolutions.com with “Data request” in the subject line. We will respond within 30 days. We will not ask you for anything beyond what we need to confirm the request is genuinely yours, and there is no charge.

Security

Enquiries are transmitted over an encrypted connection and are held in access-controlled systems available only to the people who need them. No system is perfectly secure, but we do not collect anything through this website that we do not need, which is the most effective control available to us.

Children

This is a business website and is not directed at children. We do not knowingly collect information from anyone under 18.

Changes to this policy

If we change how we handle information, we will update this page and the date at the top. Material changes will be described here rather than made quietly.

Questions or complaints

Write to contact@360bitsolutions.com, or to 360Bit Solutions, 453, Ground Floor, Opp. DDA Flats, Dwarka Sector 26, New Delhi – 110077, India. If you are not satisfied with our response, you have the right to complain to the relevant data protection authority in your jurisdiction.